Terms & Conditions

Effective Date: August 10, 2026

Welcome to Pluto Joint Records (“Pluto Joint Records,” “we,” “our,” or “us”). These Terms & Conditions govern your use of plutojointrecords.com, including purchases of digital music, physical merchandise, and other products offered through this website.

By accessing this website or placing an order, you agree to these Terms & Conditions, our Privacy Policy, and our Refund and Returns Policy. If you do not agree, please do not use this website or place an order.

1. Eligibility and Customer Information

You must be legally capable of entering into a binding agreement to make a purchase. If you are under the age of legal majority where you live, a parent or legal guardian must make or authorize the purchase.

You agree to provide accurate, current, and complete billing, shipping, contact, and payment information. You are responsible for reviewing your order information before submitting it.

2. Use of This Website

This website is provided for lawful informational, entertainment, promotional, and commercial purposes.

You agree not to:

Use the website for unlawful, fraudulent, or abusive purposes.
Attempt to gain unauthorized access to the website, customer accounts, servers, or connected systems.
Upload or transmit malicious software, code, or harmful content.
Interfere with the website’s availability, operation, or security.
Scrape, copy, reproduce, or redistribute website content without authorization.
Use Pluto Joint Records content, products, or intellectual property in a way that violates these Terms or applicable law.

We may suspend or restrict access when reasonably necessary to protect the website, our customers, or Pluto Joint Records.

3. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Pluto Joint Records and is protected by applicable copyright, trademark, and intellectual-property laws.

Protected content includes, but is not limited to:

Music and audio recordings.
Song lyrics and compositions.
Artist names, identities, and creative properties.
Album artwork and packaging.
Artist photography.
Videos and animations.
Logos and trademarks.
Website design and graphics.
Written content and fictional narratives.
Illustrations and promotional materials.

No content may be copied, reproduced, republished, distributed, modified, sold, licensed, publicly displayed, or commercially used without prior written permission from Pluto Joint Records or the applicable rights holder.

Purchasing a product does not transfer ownership of any copyright, trademark, master recording, composition, artwork, character, or other intellectual property.

4. Product Information and Availability

We work to present accurate product descriptions, images, pricing, availability, and specifications. However, minor differences in color, appearance, packaging, or presentation may occur because of display settings, production variations, or product updates.

All products are subject to availability. We may limit quantities, discontinue products, correct errors, or update product information when necessary.

If a material pricing or product-description error affects an order, we may contact you for instructions or cancel the affected item and issue a refund.

5. Prices, Taxes, and Charges

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other disclosed fees will be calculated or displayed during checkout when required. You are responsible for reviewing the complete order total before placing the order.

Prices and promotions may change without notice. Changes will not alter an order that we have already accepted unless correction is required because of an obvious pricing or technical error.

6. Orders and Order Acceptance

Submitting an order is an offer to purchase the products in your cart. An automated order-confirmation message acknowledges receipt of the order but does not guarantee acceptance.

An order is accepted when payment is successfully processed and we confirm fulfillment, provide digital access, or otherwise confirm acceptance.

We may cancel or decline an order because of:

Product unavailability.
Payment failure.
Suspected fraud or unauthorized activity.
Incorrect customer or delivery information.
Pricing, inventory, or technical errors.
Violation of these Terms & Conditions.

If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled items.

7. Payments

Payments are processed through WooPayments or another payment provider displayed at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges shown in your order.

Payment providers may apply their own terms, privacy practices, fraud-prevention procedures, and verification requirements. Pluto Joint Records does not directly store complete payment-card information handled by an independent payment processor.

8. Digital Music Downloads

Digital music purchases provide a limited, personal, non-exclusive, non-transferable license to download and enjoy the purchased files for private use.

Digital files may not be:

Resold, sublicensed, or redistributed.
Uploaded to public file-sharing platforms.
Shared as downloadable files with other people.
Used commercially without written permission.
Altered or presented in a way that falsely suggests ownership or authorship.
Used to train artificial-intelligence systems without written permission.

Ownership of all recordings, compositions, lyrics, artwork, and related intellectual property remains with Pluto Joint Records or the applicable rights holder.

Download access is normally provided after successful payment. You are responsible for providing a valid email address, maintaining access to that address, and using compatible software and equipment.

Digital purchases are generally final once the files have been accessed or downloading has begun. Exceptions for duplicate charges, incorrect files, corrupted files, failed delivery, and other qualifying problems are explained in our Refund and Returns Policy.

These restrictions do not limit rights that cannot legally be excluded.

9. Physical Merchandise, Shipping, and Delivery

Physical merchandise will be shipped to the address submitted during checkout. You are responsible for confirming that the delivery address is complete and accurate before placing the order.

Shipping and delivery estimates are estimates unless expressly guaranteed. Carrier delays, weather, service interruptions, high order volume, and other circumstances may affect delivery.

We will use reasonable efforts to ship within the timeframe stated during the sale. If no shipping timeframe is stated, we will use reasonable efforts to ship within 30 days.

If we cannot ship within the promised timeframe, we will provide notice and offer the choice to accept the delay or cancel the unshipped order for a full refund, as required by applicable law.

We are not responsible for delays caused by an incorrect address supplied by the customer. Contact us promptly if tracking shows that an order is missing, damaged, or delivered incorrectly.

10. Returns, Refunds, Exchanges, and Cancellations

Returns, refunds, exchanges, damaged-item claims, and order cancellations are governed by our Refund and Returns Policy, which forms part of these Terms & Conditions.

Physical merchandise must meet the eligibility requirements and applicable deadlines stated in that policy. Personalized, custom-made, made-to-order, final-sale, and certain other products may not be returnable unless they arrive damaged, defective, or incorrect or unless applicable law requires otherwise.

Customers are responsible for return shipping unless an item was damaged, defective, or sent incorrectly.

Nothing in these Terms limits any consumer right or remedy that cannot legally be waived.

11. Third-Party Music and External Services

This website may provide previews, videos, embeds, or links to third-party services such as Apple Music, Spotify, YouTube, social platforms, and other streaming or retail services.

Transactions made directly through third-party platforms are governed by the terms, payment rules, privacy practices, and refund policies of those platforms.

Pluto Joint Records does not control and is not responsible for the availability, security, content, or practices of independent third-party websites. Visiting or purchasing through those services is at your discretion.

12. Privacy

Information submitted through this website is handled according to our Privacy Policy.

By using the website or placing an order, you acknowledge that information may be processed by service providers necessary to operate the store, process payments, prevent fraud, fulfill orders, deliver downloads, and provide customer support.

13. Copyright Concerns

If you believe material appearing on this website infringes a copyright or other intellectual-property right, contact us with:

Your name and contact information.
Identification of the protected work.
Identification and location of the disputed material.
A description of the claimed infringement.
A statement that the information provided is accurate and submitted in good faith.

We will review complete notices and respond when appropriate.

14. Disclaimers

We work to keep the website accurate, secure, and available, but uninterrupted or error-free operation cannot be guaranteed.

To the fullest extent permitted by law, the website and its informational content are provided “as is” and “as available.” We disclaim implied warranties relating solely to website operation except where such warranties cannot legally be excluded.

Product-specific warranties, refund rights, and remedies remain subject to the product description, our Refund and Returns Policy, and applicable law.

15. Limitation of Liability

To the fullest extent permitted by law, Pluto Joint Records and its owners, employees, contractors, artists, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from use of the website, third-party services, or purchased products.

Where liability cannot be completely excluded, our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim.

These limitations do not apply where prohibited by law and do not exclude liability that legally cannot be limited.

16. Indemnification

You agree to be responsible for losses, claims, or reasonable expenses resulting from your unlawful use of the website, unauthorized distribution or commercial use of our content, violation of another party’s rights, or material violation of these Terms & Conditions.

This provision applies only to the extent permitted by applicable law.

17. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our products, services, operations, or legal obligations.

Updated terms become effective when posted with a revised effective date. The terms in effect when an order is placed will continue to govern that order unless a change is required by law or the parties agree otherwise.

18. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina and applicable United States federal law, without regard to conflict-of-law principles.

Any dispute will be handled by a court with proper jurisdiction in North Carolina unless applicable consumer law requires otherwise.

19. Severability and Waiver

If any part of these Terms is found unenforceable, the remaining provisions will continue in effect.

Failure to enforce a provision on one occasion does not waive the right to enforce it later.

20. Contact Us

Questions about these Terms & Conditions, an order, or a product may be sent to:

DJ@plutojointrecords.com

Include your order number and the email address used for the purchase when requesting order assistance.